Last updated August 18, 2022
The OJOM E.D. LLC (OJOM E.D.” the “Company”, “we,” or “us”) and/or its affiliates owns and operates
the websites located at www.theojomed.co may have previously, now or in the future own and/or
operate a mobile application (collectively, the “Platform”). Your access and use of the Platform,
thereof, or anything associated therewith, including its content (“Content”), any products or
provided through the Platform or otherwise by OJOM E.D. and any affiliated website, software or
application owned or operated by OJOM E.D. (collectively, including the Platform and the Content,
“Service”) are governed by these Terms and Conditions (“Terms and Conditions” or “Agreement”). If
you plan to use our website, you will need to abide by the following terms and conditions.
Please read this Agreement carefully because it sets forth the important terms you will need to know
about the Service. In this Agreement, the terms “you” and “yours” refer to the person using the
BY CLICKING “I AGREE,” OR CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE, USING ANY OTHER
ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE (AS DEFINED BELOW) OR OTHERWISE AFFIRMATIVELY
ACCEPTING THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED
TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE
AN ACCOUNT OR USE THE SERVICE. YOU HEREBY GRANT AGENCY AUTHORITY TO ANY PARTY WHO CLICKS ON THE
“I AGREE” BUTTON OR OTHERWISE INDICATES ACCEPTANCE TO THESE TERMS AND CONDITIONS ON YOUR
ARBITRATION NOTICE: YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR YOU AND THE MEDICAL GROUPS OR
PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR THE SERVICE WILL BE RESOLVED BY
BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A
CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME
EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.
IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR OR DIAL 911.
THE SERVICE IS NOT APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. THIS AGREEMENT IS SUBJECT TO
CHANGE AS PROVIDED HEREIN.
All personal information from completing the medical questionnaire is not shared by any third party and is kept confidential on our online platform
If you are not eligible for the medications, then you will get a refund within 48-72 hours
Your access to and use of the Service is subject to this Agreement, as well as all applicable laws
and regulations. If you do not accept and agree to be bound by this Agreement in its entirety, you
are strictly prohibited from visiting, accessing, registering with and/or using the Service or any
information or Content provided through the Service, except as necessary to review this Agreement.
The Service is continually under development, and we reserve the right to revise or remove any part
of this Agreement or the Service in our sole discretion at any time and without prior notice to you.
Any changes to this Agreement are effective upon posting to the Platform. Unless otherwise
indicated, any new Content added to the Service is also subject to this Agreement upon posting to
the Platform. If you disagree with this Agreement or any terms or conditions herein, your sole
remedy is to discontinue your use of the Service. Your continued use after a change to this
Agreement has been posted constitutes your acceptance of this Agreement as modified by such changes.
The Platform is not intended for children under the age of 13. If you are under 13 years of age,
please do not use or access the Platform at any time or in any manner. By using the Platform, you
affirm that you are over the age of 13.
Your Relationship with Us
We are a technology company that makes available to individuals who register as users of the Service
(“Users”) certain products and services sold or offered by OJOM E.D or by third-party medical
providers, pharmacies, or other vendors. Our Service provides access to prescription fulfillment
services offered by the following pharmacies:
ALLYMEDS INC. 2414 Babcock Rd. Ste 111 San Antonio, TX 210-809-6607 Website - www.allymeds.com
(the “Pharmacies”). We may also provide you with access to one or more of the following medical
groups who provide healthcare services through the Platform (the “Medical Groups”): and/or its
These medical groups contract with physicians and allied health professionals on a third-party
basis who offer certain healthcare services through the Platform (“Providers”). By accepting
this Agreement, you acknowledge and agree that any services you receive from the Pharmacies,
Medical Groups or Providers through the Platform are also subject to this Agreement, and that
the Pharmacies, Medical Groups and Providers are third-party beneficiaries of this
With respect to the Pharmacies, the Medical Groups and the Providers, we act solely as a
technology platform to connect you with the products and services offered by the Pharmacies,
Medical Groups and Providers through the Service. We do not control or interfere with the
practice of medicine by the Providers, each of whom is solely responsible for the medical care
and treatment he or she provides to you. OJOM E.D makes no representations or warranties about
the suitability, reliability, timeliness or accuracy of the medical care and treatment provided
by the Medical Groups or any Providers. By accepting this Agreement, you acknowledge and agree
that OJOM E.D is not a healthcare provider and that by using the Service, you are not entering
into a doctor-patient or other health care provider-patient relationship with OJOM E.D. By using
the Service, you may, however, be entering into a doctor-patient or other health care
provider-patient relationship with the Providers.
By accepting this Agreement, you acknowledge and agree that, the Medical Group and/or Providers
may send you messages, reports, SMS/phone texts and emails via the Service regarding your
diagnosis and/or treatment. You further understand and agree that it is your sole responsibility
to monitor and respond to these messages, reports, SMS/phone texts and emails and that neither
OJOM E.D. nor the Medical Group nor any Provider will be responsible in any way and you will not
hold OJOM E.D. Medical Group or any Provider liable for any loss, injury, or claims of any kind
resulting from your failure to read or respond to these messages or for your failure to comply
with any treatment recommendations or instructions from the Medical Group or your
While you are not establishing a doctor-patient or other health care provider-patient relationship
with OJOM E.D by using the Service, you are establishing a direct customer relationship with OJOM
E.D. to use the Platform and to purchase any non-prescription products or non-medical services sold
directly to you by OJOM E.D through the Platform. In connection with such relationship, you may
provide to us, or cause to be provided to us on your behalf, personal information, including health
Certain products available for purchase through the Service require that you purchase the product on
a subscription basis. For subscription-based products, your payment device will be automatically
charged at regular intervals as described for that product during the checkout process. You may
cancel a subscription at any time up to forty-eight (48) hours before the applicable monthly
processing date of your subscription by turning the auto-refill feature off in the user portal found
at manage.myrugiet.com. For questions or issues with disabling the subscription feature, please
contact us at m.
In order to simplify the user experience on the Platform, you will only see and be required to pay a
single “total” subscription price. However, if a subscription product you purchase required a
consultation with a Provider and/or includes a prescription product that you fill through one of the
Pharmacies, then the total price you pay includes the amount charged by the Pharmacy for the
prescription drug and the amount charged by the Medical Group for the services of the Provider, as
well as the amount we charge use of and access to the Platform. We collect the amounts charged by
the Pharmacies and the Medical Groups on behalf of the Pharmacies and Medical Groups and pass the
applicable amounts through to them.
Certain products available through the Platform require a valid prescription by a licensed healthcare
provider. You will not be able to obtain a prescription product unless you have completed a
consultation with one of the Providers through the Platform, the Provider has determined the
prescription product is appropriate for you and the Provider has written a prescription.
If a Provider determines a prescription product is appropriate for you and writes a prescription, it
will be filled through one of the Pharmacies by using the Platform and you voluntarily and
unconditionally waive your right to fill the prescription at any pharmacy of your choice. If you do
not want to waive your right, do not purchase the service. You acknowledge, represent and warrant
that by purchasing the service you have entered into the aforementioned waiver. If you have any
questions about this waiver please contact firstname.lastname@example.org. Prescriptions fulfilled by the
Pharmacies do not use child-resistant packaging and prescription products will not be dispensed in
If you complete a consultation with a Provider and fill a prescription through one of the Pharmacies,
the prescription product will be shipped to you by the applicable Pharmacy.
Our Service is currently only available to individuals who are located in states in which we offer
the Service, are at least eighteen (18) years of age or older, or at least the age of majority in
their jurisdiction of residence, if higher than eighteen (18), and who have accepted this Agreement.
By visiting, accessing, registering with or using the Service, you are (a) representing and
warranting to us that you satisfy all of these eligibility requirements, (b) representing and
warranting that when you use the Service to consult with a Provider, you are located in the same
state as the shipping address you provide in your account, (c) agreeing to comply with all
applicable laws in visiting, accessing, registering with our using the service, and (d) agreeing
that you will only use the Service for lawful purposes. Our Service is subject to state regulations
and may change from time to time due to changes in applicable regulatory requirements.
Certain products available through the Service are subject to additional age restrictions, and not
all products or services on our Platform are available to all ages.
In some cases, the Service may not be the most appropriate way for you to provide information to,
communicate with or seek medical care and treatment from a healthcare provider. For example, certain
medical conditions may require an in-person procedure or a healthcare provider other than your
Provider, or your Provider may determine that your diagnosis and/or treatment requires an in-person
office visit or are otherwise not appropriately addressed through use of the Service. In such a
case, you may receive notification that you will be unable to use the Service for the particular
issue you submitted and providing additional information regarding next steps.
Telehealth involves the delivery of healthcare services using electronic communications, information
technology or other means between a healthcare provider and a patient who are not in the same
physical location. While the provision of health care services using telehealth may offer certain
potential benefits, there are also potential risks associated with the use of telehealth. The
telehealth services are not a substitute for in-person health care in all cases. In order to use the
Service, you will be required to review and agree to an informed consent regarding the use of
telehealth (the “Patient Consent”) that will be provided to you by the Medical Groups and Providers
through the Platform. You agree that OJOM E.D. is a third-party beneficiary of the Patient Consent
and has the right to enforce it against you.
You are responsible for providing and maintaining, at your own risk, option and expense, appropriate
software and hardware capabilities (consistent with any technical, quality or other requirements
described in the Service) to enable use of the Service, including but not limited to, a computer or
mobile device with a video camera and Internet access. You are solely responsible for any fees,
including Internet connection or mobile fees, that you incur when accessing the Service. You also
have a duty to provide truthful, accurate and complete information in any forms or other
communications you submit to or through the Service. We reserve the right to change the access
configuration, including any software, hardware or other requirements of the Service at any time
without prior notice. OJOM E.D. explicitly disclaims liability for any and all losses and damages
arising from your failure to comply with this section.